We love solving problems and no matter what your situation we will find a solution for you. If you need help with something that is not on the list, let us know!
WIRELESS NETWORKS
Almost every device today can wirelessly connect to the internet. It is so convenient to be able to surf the web from the couch. But without the proper set up you can be plagued by slow speeds, constant drop outs and dead spots around your home. We will troubleshoot your network and advise on improvement to give you the fastest internet possible. We can advise on hardware improvements, extend your wifi signal to those hard to connect areas of your house, configure your network to have the highest security and connect all of your devices to the network. ^back
COMPUTER MAINTENANCE
Speed up slow computers, install and optimise software, upgrade operating systems and troubleshoot issues.
Nothing is quite as frustrating as a slow computer. Over time all computers get bogged down with unwanted programs and unused files. Malware can all hog all your computer’s memory slowing them it to a crawl. We perform a full system overhaul, removing unwanted software, identify and remove any malware, run tune up scripts, defragment hard drives and upgrade your operating system and software for security and stability.^back
HOME ENTERTAINMENT
Whether it’s Netflix, Apple TV, Amazon Prime, Chromecast or other modern services and devices, we can help you set them up. If you are already enjoying one of these devices, we may be able to help you watch them more comfortably. We can help you with Apple Music, Spotify or Amazon Prime Music too! Many of these services can be integrated with your home theatre setup or connected speakers like Sonos or even televisions so that you can enjoy your streaming services with full quality sound, in the environment that is most comfortable in your home. Take it one step further with Amazon or Google voice control devices and simply tell your home what you would like hear or watch. We can recommend services and devices to you based on your viewing and listening habits or whatever you can dream up, solutions are changing every day.
Need a new TV or home theatre system? Ask us about our full service pickup, delivery and setup of any of the above devices and services. ^back
SMART HOME
Wireless security cameras controlled from your phone. A thermostat that saves you money. Turn on your music and lights with Alexa. We can help make your home smart!
Over the last 5 years the concept of the smart home has exploded. Alexa can play your music and tell you whether you need to take an umbrella with you. You can see who is knocking on you door on your phone at work and turn up the thermostat from the car on the way home. We will help you design the smart home of your dreams, install your devices and get them connected to your network, install mobile apps and guide you through their features.
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DEVICE INSTALLATION AND SETUP
Installation and personal configuration of all new devices including computers, laptops, iPads, network hard drives and printers.
You’ve got a shiny new computer but are not sure how to get started. We can help you get started fast with a computer set up the way you want it. We will do system updates and create user accounts. Connect it to your network and printer. Install the software that you use and remove any unnecessary programs. Transfer data from an old computer and give you a tour of your new operating system. We can also provide painless setup of iPads, printers, network drives and all your other new devices.
Thinking about buying a new computer, tablet, printer or anything else? Ask us about our full service recommendations, pickup, delivery and setup of any of the above devices and services. ^back
CLOUD SERVICES
Help choosing, setting up and using the right cloud service for you. Sync mail, contacts, calendars and documents across devices and between people.
Gmail, iCloud, One Drive, Dropbox. There are so many service now using the cloud to store your photos, share documents, check your email and share a family calendar that it can be really confusing. We can help you decide what is the right services for you and your family and set them up on all your devices. Whether you want to organize a shared grocery shopping list or help the kids remember their homework projects, the cloud is where you can do it. ^back
DATA BACKUP AND RETRIEVAL
Data is fragile unless it is properly looked after. A stray cup of coffee can be all it takes to lose everything. We have all heard that we should back up our hard drives but most of us never get around to doing it. We will explain the options available to you and help you design and implement a plan to keep your data safe.
Get your data off old computers that don’t work anymore or are gathering dust so they can be safely recycled without worry.
Most people have a old computer or two lying around the house gathering dust. We can get your your data off those machines and copy it to a single hard drive so that you can recycle them without the worry of your data being stolen. Computer won’t turn turn on anymore or you have lost the power cable, no worries we can still get your data for you? ^back
VPN (Virtual Private Network) Setup
Protect your online identity and security. VPN setup on all devices and online security advice.
Identity theft and online security is hitting the headlines more and more. Over half of online adults use unsecured public Wi-Fi networks(Coffee shops and shopping malls), regularly performing sensitive activities such as online banking. One of the simplest ways to protect yourself is to use Virtual Private Network when you surf the web on someone else’s network. A VPN secures the data moving between your computer or phone so that it can’t be maliciously intercepted. We can set you up with a VPN that’s right for you and install it on all of your devices. ^back
